--- title: Account and Payment Security | CardUp description: As a payment platform, we take the security of your identities and payments with top priority. image: https://www1.cardup.my/hubfs/HS%20webpages%20featured%20image%20-%20Generic-Dec-13-2021-05-50-55-61-AM.png --- [Skip to content](https://www1.cardup.my/security#main-content) [![CardUp logo](https://www1.cardup.my/hs-fs/hubfs/CardUp%20Logos/carduplogostraightpurple-Cropped.png?width=103&height=32&name=carduplogostraightpurple-Cropped.png "CardUp logo")](https://www1.cardup.my/?hsLang=en-gb) [![CardUp logo](https://www1.cardup.my/hs-fs/hubfs/CardUp%20Logos/carduplogostraightpurple-Cropped.png?width=103&height=32&name=carduplogostraightpurple-Cropped.png "CardUp logo")](https://www1.cardup.my/?hsLang=en-gb) [Personal](https://www.cardup.my/personal/make) | [Business](https://cardup.my) - Solutions - [Domestic payments](https://www1.cardup.my/business/make) - [Collecting payments](https://www1.cardup.my/business/collect) #### Making Payments - [Business payments](https://www1.cardup.my/business/make) - [Bulk invoice digitisation](https://www1.cardup.my/business/make/feature/invoice-digitisation) #### Collecting Payments - [Accept credit cards and FPX](https://www1.cardup.my/business/collect) - Use Cases - Payment Types - [Rent](http://www.cardup.my/blog/personal/paying-rent-with-credit-card) - [Supplier Invoice](https://cardupmy.zendesk.com/hc/en-us/articles/900002691246-What-can-I-pay-with-CardUp-) - [Payroll](http://www.cardup.my/blog/business/payroll-payments-cardup) #### Payment Types - [Rent](https://www.cardup.my/blog/personal/paying-rent-with-credit-card) - [Supplier Invoice](https://cardupmy.zendesk.com/hc/en-us/articles/900002691246-What-can-I-pay-with-CardUp-) - [Payroll](https://www.cardup.my/business/make/payroll) - Pricing - [Making business payments](https://www1.cardup.my/business/make/pricing) - [Collecting business payments](https://www1.cardup.my/business/collect/pricing) - [Personal payments](https://www1.cardup.my/personal/pricing) - Why CardUp? - [Earn card rewards](https://www1.cardup.my/business/rewards) - [Optimise working capital](https://www1.cardup.my/business/working-capital) - [Save time and money](https://www1.cardup.my/business/digitisation) - Company - [About Us](https://www1.cardup.my/about) - [Contact Us](https://www.cardup.my/about#tagcontact) - [Blog](http://www.cardup.my/blog) - [Referral Program](https://www.cardup.my/refer) - [Partners](https://www1.cardup.my/partners) - [Press](https://cardup.co/press) - [Security](https://www1.cardup.my/security) - [Terms of Service](https://www1.cardup.my/homes/terms) - [Privacy](https://www1.cardup.my/homes/policy) - [Careers](https://www.cardup.co/careers) - [Help Center](https://cardupmy.zendesk.com) - [Login](https://app.cardup.my/users/sign_in) - [Sign Up](https://app.cardup.my/users/sign_up) MY - [Singapore](https://cardup.co) - [Hong Kong](https://cardup.hk) - [Malaysia](https://www1.cardup.my?hsLang=en-gb) [Login](https://app.cardup.my/users/sign_in) [Sign Up](https://app.cardup.my/users/sign_up) ## Keeping your account and payments safe and secure We take the security of your identities and payments as top priority. [Get started for free](https://app.cardup.my/business/sign_up) [Get in touch](https://www.cardup.my/about#tagcontact) ![Illustration of platform log in with utmost security](https://www1.cardup.my/hubfs/Security%20copy.png) ![Icon of lock and MAS logo](https://www1.cardup.my/hubfs/Security-icon-MAS.png) ### Licensed by the regulatory bodies CardUp works closely with payment partners licensed by Bank Negara Malaysia. Additionally, CardUp's headquarter is **[licensed by the Monetary Authority of Singapore (MAS)](https://eservices.mas.gov.sg/fid/institution/detail/236578-CARDUP-PTE-LTD)** as a Major Payment Institution under the Payment Services Act for domestic money transfer services, cross-border money transfer services and merchant acquirer services. CardUp is also a **[registered Visa Business Payments Solution Provider (BPSP)](https://www.visa.com.my/partner-with-us/payment-technology/business-payments-solution-providers.html#:~:text=Connect%20with%20the%20following%20BPSPs%20and%20start%20paying%20non%2DVisa%0Aaccepting%20suppliers%20with%20Visa%20Commercial%20cards.%C2%A0)** in Malaysia. ![Icon of credit card and PCI-DSS Compliant logo](https://www1.cardup.my/hubfs/Security-icon-PCI-DSS.png) ### PCI-DSS compliant CardUp does not store your credit card details nor pass them through any servers, and this information is instead managed via a PCI-certified payment gateway.  ![Icon of safe box](https://www1.cardup.my/hubfs/Security-icon-safe.png) ### Safeguarded account Funds processed through CardUp are held in trust in a safeguarded client money account and do not belong to CardUp. When being delivered to your recipients, these funds are never retained for more than 3 hours. ![Icon of bank with high security check](https://www1.cardup.my/hubfs/Security-icon-bank.png) ### Account and data security CardUp protects your data with the same 256-bit encryption that banks use. Data is encrypted at rest and during transit, ensuring your account and payment information are kept safe and secure at all times.  ![Icon of 2FA process](https://www1.cardup.my/hubfs/Security-icon-2FA.png) ### Enhanced with Two-factor authentication  Two-factor authentication (2FA) enhances the security of your account. It prevents anyone else other than you from logging into your CardUp account even if they know your password. **[Find out how it works >](https://cardupmy.zendesk.com/hc/en-us/articles/5466536256793-How-can-I-enable-two-factor-authentication-2FA-)** ![Icon of $100 million cash](https://www1.cardup.my/hubfs/Security-icon-100m.png) ### Trusted by customers in the region CardUp has managed over hundreds of millions of dollars of customers' personal and business payment transactions in the region. ![Cybersecurity Awareness](https://www1.cardup.my/hubfs/Cybersecurity%20Awareness.png) ## Please be alert against scams!  Your security is our top priority, and we remain committed to safeguarding your financial information against cyber threats. Please be aware of email and social media scams that are pretending to be legitimate. Follow the steps below to ensure your safety.  ![Check if you're on our official website](https://www1.cardup.my/hubfs/check-website.png) Our website URLs always contain **CardUp.my ** If you aren't sure of the URL you're visiting, best to search for us on Google.  ![Report suspicious activities](https://www1.cardup.my/hubfs/report-suspicious-activities.png) If you notice any fake or suspicious accounts claiming to be CardUp, send a report to us at:  **Phone: **+60 12 699 9396 **Email: **[security@cardup.co](mailto:security@cardup.co) **Send report:** [Click here](https://www1.cardup.my/security/issue?hsLang=en-gb) ![Follow our official social page](https://www1.cardup.my/hubfs/follow-official-socials.png)         ### Trusted by these companies and more ![Canadian International School](https://www1.cardup.my/hubfs/CIS%20Company%20logos-2.png) ![Paulas Choice](https://www1.cardup.my/hubfs/Paulas%20Choice-2.png) ![Moovaz](https://www1.cardup.my/hubfs/Moovaz-new.png) ![Far Ocean](https://www1.cardup.my/hubfs/Far%20Ocean.png) ![Standing Sushi Bar](https://www1.cardup.my/hubfs/SSB.png) ![Etonhouse](https://www1.cardup.my/hubfs/Etonhouse.png) ### Backed by global investors ![AMTD logo](https://www1.cardup.my/hubfs/AMTD%20logo.png) ![RB](https://www1.cardup.my/hubfs/RB-Logo-1.png) ![SeedPlus](https://www1.cardup.my/hubfs/SeedPlus.png) ![Sequoia](https://www1.cardup.my/hubfs/Sequoia.png) #### Get started with your free CardUp account [Sign Up](https://app.cardup.my/business/sign_up) #### Company - [About Us](https://www1.cardup.my/about) - [Press](https://www.cardup.co/press) - [Security](https://www1.cardup.my/security) - [Careers](https://www.cardup.co/careers) - [Terms of Service](https://www1.cardup.my/homes/terms) - [Privacy Policy](https://www1.cardup.my/homes/policy) #### Support - [Pricing for personal payments](https://www1.cardup.my/personal/pricing) - [Pricing for business payments](https://www1.cardup.my/business/make/pricing) - [Pricing for collecting payments](https://www1.cardup.my/business/collect/pricing) - [FAQs](https://cardupmy.zendesk.com/) #### Make payments - [Make a personal payment](https://www1.cardup.my/personal/make) - [Make a business payment](https://www1.cardup.my/business/make) #### Collect payments - [Collect business payments](https://www1.cardup.my/business/collect) #### Payment types - [Rent](http://www.cardup.my/blog/personal/paying-rent-with-credit-card) - [Payroll](http://www.cardup.my/blog/business/payroll-payments-cardup) - [Supplier invoices](https://cardupmy.zendesk.com/hc/en-us/articles/900002691246-What-can-I-pay-with-CardUp-) - [See all payment types](https://cardupmy.zendesk.com/hc/en-us/articles/900002691246-What-can-I-pay-with-CardUp-) #### Stay connected #### Get in touch **[hellomy@cardup.co](mailto:hellomy@cardup.co)** **[mailto:hellomy@cardup.co](mailto:hellomy@cardup.co)** Press: [**media@cardup.co**](mailto:media@cardup.co) **+60 16 699 9396** #### Stay updated Subscribe to our mailing list to get updates on our latest promos and news. ![carduplogostraightwhite_solid shadow](https://www1.cardup.my/hubfs/carduplogostraightwhite_solid%20shadow.png) © 2026 CardUp Malaysia Sdn Bhd. All Rights Reserved.